Virtual in-home walk-through for exact estimates

Atlas® Video Survey is a free mobile app intended to immediately connect clients with Ace Relocation to get accurate estimates on moving and storage solutions, no on-site visit required. Just download the application to video chat with an actual individual at Ace Relocation.  Simply ask your Ace Relocation agent how to start a virtual in-home overview today.

VIRTUALLY START YOUR MOVE WITH ACE RELOCATION ANYWHERE, ANY TIME.

Arrange a time and date for the virtual survey with Ace Relocation and search for an email affirming the appointment alongside a novel access code.

DOWNLOADS

  • Follow the link to your mobile device’s application store or search “Atlas Video Survey” in the App Store or Google Play.
  • Open the app and enter your unique access code to login.
  • Authorize the app to access your camera and microphone.
  • Read and accept the legal consent to recording the live video survey.

RECORD

  • Once the video begins, use basic controls for flipping the camera,muting the speaker or microphone, and ending the video chat.
  • Record items in their original condition, view street or building access, and discuss packing requirements.
  • Have a live, interactive virtual survey with Ace Relocation or record the video and archive the video at your convenience for Ace to view later.

GET A QUOTE

  • Your Ace Relocation Agent will reply with a detailed quote on moving services following the call.

TECHNICALLY SPEAKING, YOU’RE PROTECTED BY THE MOST TRUSTED NAME IN MOVING.

Ace Relocation takes the safety and privacy of customers’ personal information seriously. Our secure technology protects proprietary information recorded during a video survey.

  • Atlas retains the archived video through the end of the claim filing period.
  • User roles and permissions are established by job function and application requirements.
  • Our system is protected with safe logins that keep your privacy intact.
  • All Ace employees are vetted, trained, and facilitate video surveys from a PC connected to the Ace Relocation network.
  • While Ace Relocation has a No Stranger in Your Home™ guarantee, virtual surveys enhance personal safety for both the customer and the Ace Relocation representative.
  • All personal information you supply is protected and only used by Ace Relocation for the purpose of your move

SIMPLE TECHNOLOGY MAKES BIG MOVES.

Atlas strives to make relocating easy. That’s why we leverage the technology you use every day to help you go new places®.