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What personally identifiable information is collected on this site?

Visitors may supply personally identifiable information (such as name, address or telephone numbers) for various purposes on this site. These purposes include requesting further information about our services, or simply asking a question about Ace Relocation Systems, Inc. Ace Relocation Systems, Inc. does not collect personal information from you unless you provide it to us. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.

 

How is it used?

When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested). For example, you may be asked to give us individual information to receive information or apply for a job.

 

Sale of Personal Information

Ace Relocation Systems, Inc. does not engage in the sale of personal information and therefore does not offer an opt-out from the sale of personal information.

 

Security

Ace Relocation Systems, Inc. holds all personally identifiable information submitted by site visitors in strict confidence; Ace Relocation Systems, Inc. does not sell or share your information with outside sources.

Should any material changes be made to the ways in which we use personally identifiable information, Ace Relocation Systems, Inc. will take commercially reasonable measures to obtain your e-mail consent. We will also post the changes to our use of personally identifiable information on our site at least 30 days prior to a change.

Personally identifiable information sent to Ace Relocation Systems, Inc. is not publicly accessible. Further, personally identifiable information is only accessed by Ace Relocation Systems, Inc. employees on a “need to know” basis.

 

What anonymous information is collected on this site?

Anonymous information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

Privacy Policy and Compliance

ACE RELOCATION SYSTEMS, INC. is committed to the Privacy Principles covering all Personal Data received by ACE RELOCATION SYSTEMS, INC. in the U.S. from European Union member countries and Switzerland in reliance on the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

1. Notice
ACE RELOCATION SYSTEMS, INC. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. ACE RELOCATION SYSTEMS, INC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) regarding the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. ACE RELOCATION SYSTEMS, INC. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) regarding the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the EU-U.S. Data Privacy Framework (EU-U.S. DPF and the Swiss-U.S. Data Privacy Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/ ACE RELOCATION SYSTEMS, INC. can be found on the Data Privacy list at https://www.dataprivacyframework.gov/s/participant-search . ACE RELOCATION SYSTEMS, INC. collects personal data related to people from European Union countries and Switzerland to facilitate movement of said person’s goods. ACE RELOCATION SYSTEMS, INC. can be contacted at 858-677-5500 or dataprivacy@acerelocation.com. ACE RELOCATION SYSTEMS, INC notifies Data Subjects covered by this Choice Data Privacy Policy about its data practices regarding Personal Data received by ACE RELOCATION SYSTEMS, INC in the U.S. from European Union member countries and Switzerland in reliance on the respective data privacy framework, including the types of Personal Data it collects about them, the purposes for which it collects and uses such Personal Data, the types of third parties to which it discloses such Personal Data and the purposes for which it does so, the rights of Data Subjects to access their Personal Data, the choices and means that ACE RELOCATION SYSTEMS, INC offers for limiting its use and disclosure of such Personal Data, how ACE RELOCATION SYSTEMS, INC’s obligations under the Data Privacy framework are enforced, and how Data Subjects can contact ACE RELOCATION SYSTEMS, INC with any inquiries or complaints. In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, ACE RELOCATION SYSTEMS, INC commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF should first contact ACE RELOCATION SYSTEMS, INC at: dataprivacy@acerelocation.com.

2. Choice
If Sensitive Personal Data covered by this Data Privacy Policy is to be used for a new purpose that is different from that for which the Personal Data was originally collected or subsequently authorized or is to be disclosed to a third party, ACE RELOCATION SYSTEMS, INC. will obtain the Data Subject’s explicit consent prior to such use or disclosure. If Personal Data covered by this Data Privacy Policy is to be used for a new purpose that is materially different from that for which the Personal Data was originally collected or subsequently authorized or is to be disclosed to a non-agent third party, ACE RELOCATION SYSTEMS, INC. will provide Data Subjects with an opportunity to choose whether to have their Personal Data so used or disclosed. Requests to opt out of such uses or disclosures of Personal Data should be sent to: dataprivacy@acerelocation.com.

3. Accountability for Onward Transfer With respect to our agents
We will transfer only the Personal Data covered by this Data Privacy Policy needed for an agent to deliver to ACE RELOCATION SYSTEMS, INC. the requested product or service. Furthermore, we will (i) permit the agent to process such Personal Data only for limited and specified purposes; (ii) require the agent to provide at least the same level of privacy protection as is required by the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles; (iii) take reasonable and appropriate steps to ensure that the agent effectively processes the Personal Data transferred in a manner consistent with ACE RELOCATION SYSTEMS, INC.’s obligations under the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles; and (iv) require the agent to notify ACE RELOCATION SYSTEMS, INC. if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles. Upon receiving notice from an agent that it can no longer meet its obligation to provide the same level of protection as is required by the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles, we will take reasonable and appropriate steps to stop and remediate unauthorized processing. ARCA INTERNATIONAL, INC is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. ACE RELOCATION SYSTEMS, INC. remains liable under the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles if an agent processes Personal Data covered by this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy in a manner inconsistent with the Principles, except where ACE RELOCATION SYSTEMS, INC. is not responsible for the event giving rise to the damage. In the event we transfer Personal Data covered by this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy to a third party acting as a controller, we will do so consistent with any notice provided to Data Subjects and any consent they have given, and only if the third party has given us contractual assurances that it will (i) process the Personal Data for limited and specified purposes consistent with any consent provided by the Data Subjects, (ii) provide at least the same level of protection as is required by the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles and notify us if it makes a determination that it cannot do so; and (iii) cease processing of the Personal Data or take other reasonable and appropriate steps to remediate if it makes such a determination. If ACE RELOCATION SYSTEMS, INC. has knowledge that a third party acting as a controller is processing Personal Data covered by this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy in a way that is contrary to the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles, ACE RELOCATION SYSTEMS, INC. will take reasonable steps to prevent or stop such processing.

4. Security
ACE RELOCATION SYSTEMS, INC. takes reasonable and appropriate measures to protect Personal Data covered by this Data Privacy from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into due account the risks involved in the processing and the nature of the Personal Data.

5. Data Integrity and Purpose Limitation
ACE RELOCATION SYSTEMS, INC. takes reasonable steps to ensure that such Personal Data is reliable for its intended use, accurate, complete, and current. ACE RELOCATION SYSTEMS, INC. takes reasonable and appropriate measures to comply with the requirement under the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) to retain Personal Data in identifiable form only for as long as it serves a purpose of processing, which includes ACE RELOCATION SYSTEMS, INC’s obligations to comply with professional standards, ACE RELOCATION SYSTEMS, INC.’s business purposes and unless a longer retention period is permitted by law, and it adheres to the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles for as long as it retains such Personal Data. ACE RELOCATION SYSTEMS, INC. limits the collection of Personal Data covered by this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy to information that is relevant for the purposes of processing. ACE RELOCATION SYSTEMS, INC. does not process such Personal Data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the Data Subject.

6. Access
Data Subjects whose Personal Data is covered by this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy have the right to access such Personal Data and to correct, amend, or delete such Personal Data if it is inaccurate or has been processed in violation of the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles (except when the burden or expense of providing access, correction, amendment, or deletion would be disproportionate to the risks to the Data Subject’s privacy, or where the rights of persons other than the Data Subject would be violated). Requests for access, correction, amendment, or deletion should be sent to: dataprivacy@acerelocation.com.

7. Recourse, Enforcement, and Liability
ACE RELOCATION SYSTEMS, INC.’s participation in the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Framework is subject to investigation and enforcement by the Federal Trade Commission and/or The Department of Transportation. In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles, ACE RELOCATION SYSTEMS, INC. commits to resolve complaints about your privacy and our collection or use of your Personal Data. EU and Swiss individuals with inquiries or complaints regarding this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy should first contact ACE RELOCATION SYSTEMS, INC. at: dataprivacy@acerelocation.com. In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, ACE RELOCATION SYSTEMS, INC commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS Data privacy Framework, an alternative dispute resolution provider based in EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Framework. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-data-privacy-framework for more information or to file a complaint. The services of JAMS are provided at no cost to you.

8. Purpose
Ace Relocation Systems, Inc. collects personal data to facilitate the movement of people’s household and other goods. This information includes but is not limited to address and contact information. The information is used to provide the highest quality relocation that is possible. Ace Relocation Systems, Inc. does not collect personal information from people unless they provide it to us. Ace Relocation Systems, Inc. does not engage in the sale of personal information and therefore does not offer an opt-out from the sale of personal information.

ACE RELOCATION SYSTEMS, INC. agrees to periodically review and verify its compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles, and to remedy any issues arising out of failure to comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles. ACE RELOCATION SYSTEMS, INC. acknowledges that its failure to provide an annual self-certification to the U.S. Department of Commerce will remove it from the Department’s list of EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) participants. Changes to this EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy This EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Policy may be amended from time to time consistent with the requirements of the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). Appropriate notice regarding such amendments will be given.

Other covered entities:
– Mills Van Lines

 

As the largest mover within the Atlas Van Lines network, Ace Relocation is proud of Atlas’ designation as “Best Overall Moving Company of 2022” by Forbes. This ranking means you can rest easy knowing your home move will be handled with care, professionalism and outstanding attention to detail.