Review from Mindee P. – Tampa, FL

“It has taken me a while to post this review, but in that time I have been able to fully assess my experience with Ace Relocation Services and Atlas. I had to post this because although it is easy to vent frustration with negative experiences, I think it is important to share the good experiences we have. And my experience with Ace was phenomenal. My move last summer was a bit abrupt, and since it turns out that July is the absolute busiest time for movers, poorly timed. I contacted several companies for quotes to move the contents of 2 storage units from Tampa, FL to DC. Of the few who responded, Ace had the most professional and caring associates. Michelle Dillard handled my move and I can not say enough wonderful things about her. She took so much time speaking to me, communicating clearly every step of the way. Since I was not in FL at the time, these communications and her attention to detail were immensely helpful. She moved mountains to make sure my stuff could be moved within my tight timeframe and she kept up with me every step of the way. Even more impressive: she did this as she faced some unexpected and stressful personal situations of her own. Not once did her professionalism, personal kindness, or attention to detail falter. Once everything was on its way, Gwen helped me handle the logistics of receiving my goods. She was always available and helpful. The team that delivered my goods were to a person super friendly, clean, professional. They were quick and efficient and thoughtful. Really, more than I had hoped for. I know it sounds like hyperbole, but my experience with Michelle and Ace was truly one of the best I have ever experienced. It was obvious that they cared about their jobs and as a client I felt they cared about my move, which is a nice change.” — Mindee P., Tampa, Fla.