We sold our home and purchased a new one, this was the first distance move for us. It was a very stressful experience. The only part that was completely painless was the amazing experience (Ace Relocation consultant) Tracie McGlothern provided for us. She is just simply the best of the best. Thanks to her exceptional attention to detail and service we never worried about this part of our move. She estimated the weight so closely we were simply amazed. We truly felt like we were in the best hands available in the market. The communication from all areas in your company was great. They kept us updated every step of the way. The packers did a great job with our family treasures and they arrived in perfect condition. Watching them wrap our things with such great care was very reassuring. The delivery day came and the team was delayed on the trip however they kept us informed and it was just fine since we knew what was happening. Again, Tracie and every member of our moving team exceeded our expectations and we will be forever grateful for the exceptional customer service that seems non existent in today’s world.