This document includes:

  • Your Rights and Responsibilities When You Move
  • Atlas Van Lines Dispute Settlement
  • Program and Customer Complaint and Inquiry Handling Procedures
  • Valuation Options: What’s Right for You?
  • Statement of Customer Responsibilities and High Value Inventory Form
  • Terms and Conditions of the Bill of Lading
  • Tips for a Successful Move

Download Important Information PDF (1.4 MB)

More rights and responsibilities when you move:

  • Get a checklist from the U.S. Department of Transportation (Federal Motor Carrier Safety Administration)
  • Learn what you need to know before you move
  • Read tips for a smooth move

Ready to Move? PDF (370 Kb)